Light Fitting Repairs


As of October 2023 due to the phasing out of of Fluorescent tubes at the end of 2023 AEW will no longer offer the relamping of stairs. The reason for this is due to the cost effective of long life tubes and poor quality control on standard tubes not reaching their stated lifespan so therefore this service is no longer offered.

Stair light fitting repairs are now free of charge

Stair Light

On a full relamp faulty stair light fittings will be repaired or replaced free of charge. This includes missing or damaged shades or light fittings that require refixing onto the wall. This service was introduced to assist the organisers and enable them to get the work completed on a fixed cost. Giving the residents peace of mind with no hidden costs.

Important to note that unless stated property maintenance companies will add an extra charge for starter replacement and for the washing of shades. In addition light fitting repairs / replacement may have to be subcontracted. In other words cheaper doesn’t mean fixed.

To sum up AEW offers a comprehensive all in fixed price during a relamp this also includes

  • Starter units replaced
  • Shades washed and cleaned
  • Faulty lighting fittings repaired or replaced. Example on twitter
  • Astro timer clock checked for time , date & operation. Example on twitter
  • Hanging light fittings refixed
  • Longer 8,000 hour tubes used instead of the normal 5,000 hour
  • No surprise charges leaving all the lights working for peace of mind

Why not just change the tubes as and when required

This is not a cost-effective way to maintain stair lighting. After 5 years with no council maintenance stairs that get a full relamp can work out cheaper one example where each resident paid £30 each the stair had 2 faulty light fittings replaced along with 2 shades free of charge. The Astro timer clock parameters were changed to optimize the running costs and extend tube life. The stair got in touch after 3 years to organise another relamp. Making the cost £10 a year per resident. Some companies charge 50p to £1 a week per resident for a maintenance contract to replace tubes as and when required. That’s £25 to £50 a year per resident with no free lighting repair/replacement.

Why are the lights failing

damaged light fitting

Together with end of service life and basically old age and to be fair CEC did a good job specifying quality light fittings. Also after 35-45 years and 140,000-190,000 hours of running time can take its toll. Furthermore older inefficient light fittings can shorten the lifespan of the lamps/tubes.

Example of stair light problem

Unfixed light

Old tenement properties stair lights have been fixed to the thick plaster walls via short fixing screws. Additionally if the lights are knocked  via a contractor or delivery firm this can put strain on the wiring causing the circuits to trip. AEW will refix these free of charge on a relamp or a LED conversion

Missing or broken shades

No shade

Some shades get broken due to poor fixing or wear and tear. Missing shades can be down to individuals probably trying to remove them then realising changing the tubes is not an easy task AEW will replace broken or missing shades free of charge during a relamp.

Safety notification for DIY

Please be advised that any accident insurance inviduals have may not cover them. Does this matter. Well yes as you may find any insurance you have will only cover you in your property but not for working on utility equipment in a common communal area. A customer said ” her neighbour made an attempt then broke a light fitting and got a electric shock” The stair was looking at a large repair bill until she got AEW in to relamp the whole stair. Turns out 3 light fitting were faulty with 2 broken shades and all replaced free of charge.

Get in touch

Get a free survey report with costs and options just complete the contact form and I will do the rest. Supplying fixed costs and options to suit the stairs budget.

AEW Blog on maintaining and managing stair lighting repairs.